Shipping FAQ
Why does purchasing a game mat increase my shipping costs?
Including a Game Mat in your order will increase your shipping cost, wherever you are in the world. They're durable (heavy) mats, and will be shipped rolled to minimize the chance of creases forming.
US customers can expect a Game Mat to increase their shipping cost by about $10. International customers can expect a Game Mat to increase theirs between $15-$20.
Multiple Game Mats in the same shipment will increase the shipping cost somewhat, but not as much.
Is free shipping available?
Free Shipping on all Domestic orders of $150 or more.
What is my shipping cost?
Shipping is calculated based on the size and weight of your package. We do our best to provide affordable shipping, but as shipping costs tend to fluctuate, we can't provide exact shipping quotes until we know what products are in your shipment.
Can you ship to a PO Box?
Yes, we can ship to domestic US PO Boxes.
Do you ship internationally?
International shipping is available!
Customers can use their own local currency and a local payment method at checkout. Duties and taxes are added at checkout, so there should be no surprise fees at delivery.
Shipping Rate quotes can be generated in the shopping cart by entering your postal/zip code. Please be aware that people in different regions of the world may receive their packages sooner than others due to the logistics of international shipping.
Do I need shipping insurance.
We offer optional shipping insurance to protect your order against loss or damage during transit. While we take great care in packing and shipping your items, unforeseen events can sometimes occur. If you choose to opt out of shipping insurance, please be aware of the following:
Liability for Damages: By opting out of shipping insurance, you accept responsibility for any loss or damage that may occur to your package once it leaves our facility. Unfortunately, we will not be able to replace or refund items that are lost or damaged in transit if insurance is not selected.
Tracking and Delivery: We will provide tracking information so you can monitor your package's progress. However, we cannot guarantee delivery dates, as they depend on the carrier's performance and any unforeseen delays.
How can I file a claim with ShipInsure
If you need to file a claim with ShipInsure, you can do so through their Resolution Center. Their staff is very friendly, supportive and efficient.
Digital Content FAQ
Monster Fight Club provides a wide array of digital content including, downloadable cards, rulebooks, scenarios, STLs, and more.
What are your digital content terms and conditions?
Under this agreement, you can download and print the files for personal use but cannot modify them, redistribute them, or use them commercially.
- All digital files are for personal use only.
- You cannot use the work (or derivatives) for commercial purposes. This includes not being able to print the files into physical objects and sell them.
- If you modify, change, or build upon the material, you cannot distribute modified versions.
- Monster Fight Club retains all intellectual property rights, of all files. This includes, but is not limited to copyrights, patents, and trademarks.
- You may not share, sell, rent, sub-license, host, transfer, assign, or otherwise distribute the Monster Fight Club files, or any derivative works made from the Monster Fight Club files.
- Monster Fight Club reserves the right to modify or discontinue the files at any time.
- Monster Fight Club cannot guarantee the provided files will work on your specific machinery and may not be able to provide support.
- Monster Fight Club reserves the right to modify these terms at any time without notice.
How are STL files delivered?
- All STL files are water-tight and tested on our in-house Form3 printer. Supports vary from machine to machine; files are provided without supports.
- Some larger pieces may not fit onto smaller print beds.
- Unless stated otherwise, files are designed with resin printing in mind. They should work on FDM printers (but we haven’t test-printed every piece on a FDM machine).
miniatures faq
We love miniatures and most of our products either include miniatures or were designed for miniature tabletop games.
What scale are are your miniatures?
Unless stated otherwise, our miniatures are sculpted in 32mm scale. This is inline with the majority of other popular tabletop miniature games.
What scale is your miniature scenery and terrain?
Monster Scenery is designed to be used with a variety of tabletop miniature games.
Generally, the trees, hills, and buildings look good paired with minis in the 20-40mm scale range.
Items like barrels, bear traps, and other crafted items are sculpted with the popular 28-32mm scales in mind.
“Natural” scenery like trees and rocks are pretty forgiving when it comes to scale. The same tree can look good with a wider range of miniatures - the taller the miniature, the smaller the tree looks!
Our own ranges such Cyberpunk: Combat Zone, The Witcher, and Borderlands: Mister Torgue's Arena of Badassery, which are a true-32mm look fantastic with our entire range.
Crisis Protocol is on the large side at 35-38mm but look suitably heroic and still work well
True 25mm and 28mm figures, like old-school Games Workshop and historical minis, are on the smaller end, but also look great.
For reference, the largest hill we currently offer is 10 inches long, 6 ¾ inches wide, and 3 inches tall at its tallest point. The medium hill is 4 ½ inches long, 3 ½ inches wide and 2 ¼ inches high. The small rock is about 2 inches square and ½ an inch high.
The pine trees vary in height depending on how many tree tops are stacked up. The tallest trees have one of each size tree top, on the taller trunk, and are about 10 inches tall.
The larger bushes are about 2” tall and 4” long. The smallest bush is 1.75” wide and 1.25” tall.
What are the miniatures made of?
This varies from product to product. The short answer is our miniatures are all plastic of various types.
The majority of our miniatures that are made in our own US factory are our own plastic blend, designed to hold all the fine details present in the sculptures, but with just a little bit of flex so they don’t snap during gameplay.
Miniatures for products made in China, such as Borderlands: Mister Torgue's Arena of Badassery are made of PVC plastic.
Our Single Shots print-on0demand miniatures are our own resin blend that, like our plastic blend, is designed to capture detail, while remaining durable for use during gameplay.
How do you work with your miniatures?
We're glad you asked! We made a handy reference the you can download here.